MEDICAL MASSAGE PROFESSIONALS​

8380 SW 8th Street

 Miami, FL, 33144


Call Now: 786-488-8805​

Office: 786-913-6171 

LIC. NO. MM 35943

Copyright Medical Massage Professionals. All rights reserved. 

company policies






REFUND POLICY

Medical Massage Professionals does not give refunds under any circumstance. Deposits are not refundable, if in certain cases we are unable to provide our services because of a city-wide issue (i.e. hurricanes, storms, floods, black outs) we will reschedule the appointments but deposits are not refundable. 


WARRANTY

Payments and/or massage sessions have a warranty of three months prior to the original payment. After the three months have passed the payments and/or massages sessions are no longer valid.



LATE ARRIVAL 

Medical Massage Professionals is not a walk in clinic, our therapists work by appointments only. Arrival for your appointment should be 15 minutes prior to the schedule starting time, this allows you the time to fill out the appropriate client form (For new clients), change and prepare for the service(s). If late arrival is inevitable your service(s) may be shortened in order to keep on schedule. The original treatment time will be charged. Late arrivals will not receive extension of scheduled appointments only in special cases when our schedule time will allow us to accommodate a partial or full appointment. This will be at our discretion and only with proper advanced notice. The original reservation fee will be charged. 


BOOKING

Due to high demand we request that a nonrefundable deposit amount be paid in order to book your appointments and to check our availability before making a deposit. The remaining balance must be paid in full at the time of your first appointment. Once you book your appointments we have saved that slot for you and our business lost the opportunity to sell it to another potential client. The client was aware that the deposit was not refundable before the deposit was made. If for any reason the client's surgery is cancelled or rescheduled, we can reschedule the appointments at no penalty to them if we are notified within three months of the original appointments. 


NO SHOW POLICY

Clients who fail to show for appointments may be asked to pre-pay for future services. It is important the our massage therapists are compensated for reserved time slots. If the client misses or cancels their appointments we will not issue a refund. If the client misses two appointments and fails to contact us, we automatically cancel all remaining appointments.